WADM and CM.com join forces with BX & AI for B2B

WADM is known for its strategic approach to brand experience and digital transformation. Through the collaboration with CM.com, WADM now adds advanced technologies to its services, such as AI-driven conversational commerce, automated marketing flows, and omnichannel customer interactions. This allows companies not only to strengthen their brand but also to communicate more efficiently and personally with their target audience in many areas. As strange as the latter may sound.

With the introduction of HALO, CM.com’s new Agentic AI platform, WADM customers gain access to AI-driven agents that can fully automate tasks and customer interactions. This offers enormous opportunities for organizations looking to improve their customer service or accelerate their sales processes. AI can conduct conversations, schedule appointments, follow up on leads, and even personalize marketing campaigns, making businesses more productive and scalable.

Through this partnership, WADM can now offer seamless omnichannel communication solutions, such as WhatsApp Business, SMS, voice, and live chat, integrated with smart CRM systems and marketing tools. Additionally, customers gain access to CM.com’s payment platform, which can handle both online and offline transactions. This enables some companies to increase conversions and offer a much smoother customer journey, from first contact to payment.

By combining the power of digital technology and brand strategy (BX = Brand Experience), WADM helps its B2B clients grow even better. An ambition of WADM that is underlined by this collaboration. Whether it’s lead generation, customer engagement, or personalized communication, WADM can now deploy CM.com’s full suite to support businesses in their direct contact with their customers. The collaboration that WADM enters into with CM.com brings digital B2B services to a significantly higher level. With tools designed to strengthen the competitive position in the digital realm. This is how ‘digital transformation’ really starts working for your company.

The collaboration between WADM and CM.com opens the door to new, smart ways to automate customer contact, marketing facets, and business processes. Want to discover how AI-driven solutions like HALO can make your business more efficient and customer-focused? Schedule a free consultation with our team and discover how we can strengthen your brand with the latest AI technologies.